Know more. Worry less.
Know what is happening, even when you can't be there.
One shared place for Mum's or Dad's care at home: what was done on every visit, how they are, and the carer's invoice.
- Every visit, as it happens
- How they are, week by week
- One calendar for the family
- The carer's invoice, from the hours
For the family, the self-employed carer and the household helper — together.
Not a care home, not an agency, not a place to find a carer: it's for the people you already have.
Free for three months. No card, nothing to pay at sign-up. 18 of 25 places left.
Everyone holds a piece.
One message here is fine. A year of them, and a change to Mum's medication gets lost somewhere between a phone call and a WhatsApp — and your sister thought your brother knew.
Which sounds like you?
Are you a care service? Talk to us.
Been invited? Open the link in your invitation email, or log in.
Four steps to set it up.
Set up once, in about ten minutes.
- Create your accountAn email address and a password. Nothing else.
- Add Mum or DadTheir name, and a record of what their agreement rests on.
- Choose what mattersPick the tasks from a list or write your own, and say how often each one is needed.
- Invite the people who helpYour carer, your home help, your brothers and sisters. You decide what each of them sees.
See what you need to get started
- Create your account — an email and a password, nothing else.
- Add the person you are caring for — Mum, Dad — and confirm their consent.
- Invite your carer, home help and family, and decide what each of them sees. You can skip this and do it later.
- Choose what matters: pick from the suggestions or write your own.
- Last: say who receives the carer's invoices — usually your parent.
- Create your carer account.
- Add your first clients.
- Set your rates once — invoices build themselves from your visits.
- Invite the family, if they want updates.
- Tap “Start visit” when you arrive. That is the whole job.
Know without having to ask.
- The visit happened.
- Mum ate.
- Her medication was taken.
- The shopping was done.
- There's a note from her carer.
And you know — without making a single phone call.
How it works
- Before the visitEveryone knows what needs doing.Choose the tasks and how often they need doing.
- During the visitThe carer checks in and gets on with the visit.Tasks, wellbeing and anything worth knowing are recorded as they go.
- After the visitYou know what happened.See what was done, and get an email when the visit starts and ends — without chasing.
At a glance, you'll know
For carers: less admin after every visit.
Check in. Care. Check out.
TrulyCared Connect keeps your hours, mileage and expenses together, ready for invoicing.
Why TrulyCared Connect exists
I'm Patricia. For years I have organised my parents' care from more than 1,000 km away — with Martina, their self-employed carer, and with WhatsApps, phone calls and notes. Once, three months went by before I noticed that no invoice had come. Not because Martina did anything wrong: she looks after several people, and the paperwork waits.
I wanted to know what was happening with Mum and Dad without always having to ask. And Martina should have less paperwork, not more. That is how TrulyCared Connect began — for families like mine, and for the people who care for our parents.
Patricia Pritchard · Founder
Built around the person, not an agency.
One person. One private Care Circle. The right people connected around them.
- Visible, but not intrusive.
- Organised, but not clinical.
- Respects independence.
- Shared by the family, not carried by one person.
- Not a read-only portal: you, your carer and your home help all write to the same record.
You choose who sees visits, notes and invoices.
The Founding Circle: three months free.
No card. No commitment.
You're joining early. Things will change, and you'll help shape them.
Start your own Care CircleAfter the three months nothing is charged unless you choose a plan — and nothing is deleted.
Planned pricing after your three months · yearly plans also available
- Family · Up to 2 people£14.99/month
- Carer · Up to 5 clients£19.99/month
- Carer Plus · Up to 12 clients£29.99/month
Common questions
Who sees what?
You decide. Only the people you invite are in your Care Circle, and for each of them you choose whether they see visits, notes and invoices. You can remove someone at any time.
Where is our data kept?
The database is with Supabase in London, UK — covered by an EU adequacy decision. Everything is sent encrypted, access is limited by role, and photos are never public. Privacy notice →
Our carer isn't into technology. Will this work?
If they can use WhatsApp, they can use this. One button when they arrive, tick what was done, one button when they leave. It runs in the phone's browser — nothing to install from an app store.
Do Mum or Dad have to use it?
No. It is for the people around them. They don't need an account or a phone.
What does it cost the carer or household helper?
Nothing to be invited: family, carers and household helpers join a Care Circle free. Self-employed carers who want to run all their clients and invoices here choose the Carer plan.
What happens after the three months?
Nothing is charged automatically. If you want to carry on, you choose a plan. If not, you can still read everything, but not add to it — nothing is deleted.
Is this a care service or an agency?
No. We don't arrange carers and we don't give medical advice. It is a tool for the people who already help. In an emergency, call 112.
Simply be a daughter or a son again.
Not an administrator. One place for the people who care — so the care is shared, and you are not the only one holding it.
Start your own Care CircleFree for three months. No card, nothing to pay at sign-up. 18 of 25 places left.
After the three months nothing is charged unless you choose a plan — and nothing is deleted.
TrulyCared Connect is a coordination tool, not a medical or emergency service.